FAQ
Simplifying Everyday Life
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What types of coffee do you export ?
We export a variety of high-quality coffee beans including Robusta and Indian Filter Coffee. Custom blends can also be arranged on request.
Where is your coffee sourced from ?
Our coffee is sourced from certified farms and plantations in South India, especially from regions like Chikmagalur, Coorg, and Wayanad known for their rich soil and ideal growing conditions.
Do you offer custom coffee blends ?
Yes. Based on your market needs, we can create custom blends and roast levels. We also accommodate flavor profiling based on your brand’s requirement.
What is your minimum order quantity (MOQ) ?
The minimum order quantity for export is typically 1 metric ton. However, we can accommodate smaller quantities for sampling or new clients (sampling will be free).
Do you ship internationally ?
Yes, we export globally. We handle all necessary export documentation and coordinate with shipping agents to ensure safe and timely delivery.
How long does it take to fulfill an order ?
Standard fulfillment takes 30–40 business days depending on the order size and destination. For bulk or custom orders, we provide a lead time estimate during confirmation.
Can I get a sample before placing a bulk order ?
Yes. We encourage first-time buyers to request samples so they can verify the quality before proceeding with bulk orders.
How is pricing determined ?
Pricing depends on the type of coffee, origin, quality grade, and current global market rates. We provide a detailed quotation after understanding your requirements.
Is advance payment required ?
Yes, typically 50% advance payment is required to process the order. The remaining balance is due before shipment or as per agreement.
Do you provide support for documentation and compliance ?
Yes. We handle all required export documentation, including certificate of origin, phytosanitary certificate, invoice, packing list, and any additional documents needed by your country.